Tag: leadership
All the articles with the tag "leadership".
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The First Hire Is the Expensive One
Lean platform teams run on trust until the day they need to grow. What hiring an SRE taught me about access, merit, and the tooling that betrays your ramp-up plan.
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Good Tickets Are Reliability Work
A vague ticket is not a planning problem. It is future rework wearing a nice title, and the ambiguity you leave in it comes back as defects, delay and incidents. Writing a clear ticket is reliability work.
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Reliability Is a Business Decision, Not an Engineering One
Engineers argue about nines. The business does not buy nines, it buys revenue that survives an outage and customers who still trust you tomorrow. The technical leader's job is to frame reliability as the money-and-risk decision it actually is.
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The Problem Was Never Access. It Was One Person's Head.
A bus factor of one is the real risk here. A partner team was blocked, and the tidy fix looked like granting repo access. It was the wrong lever, because knowledge trapped in one person's head does not transfer through a repository.